The Chillon Castle Foundation objective is to exploit and run a cultural and leisure space, offering the public a variety of quality entertaining and sometimes unusual experiences, based around the site and its historical spaces and furnishings.
Chillon Castle can be inspiring, amusing and stimulating while continuing to ensure its role as a historical monument. Its fundamental values are :
TRADITION – PRESTIGE – QUALITY
Through this charter, all the employees of the castle commit to these values and to proactively apply them to make Chillon the castle of all castles!
WELCOME
Ensure a welcoming and efficient telephone service
Greet you with a smile, with courtesy and respect
Personalise our welcome so all visitors feel they are expected
Guarantee your safety
Understand and anticipate your needs
Adapt to your requests
Listen to your comments and take your views into account to continue to improve
INFORM
Provide clear, reliable and up-to-date tourist information in several languages, on site and online
MAINTAIN
Keep a welcoming, considerate and pleasant environment
Guarantee cleanliness of the site and its surroundings, and encourage you to respect them
Facilitate access to the castle and areas within the castle itself with appropriate and adequate signage
OFFER
Let you discover a unique site
Propose rich and captivating guided tours
Invite you to take part in varied and original activities throughout the year
Experience an out-of-the-ordinary visit
Chillon on social networks